Returns & Exchanges

All Returns, Refunds, or Exchanges Require An Original Sales Receipt.

Returned Yard Merchandise Policy

All Stocked Material:
All items returned in resalable condition will be charged 15% for handling.

All Timbers (surfaced, rough or resawn):
When returned will be reduced to the next lower size and lower grade and will be charged 25% handling to pay for the remanufacturing to mill them to a saleable item.

All Fascia, Tongue & Groove or Ship Lap:
Will be charged 25% handling due to job site depreciation.

Special Order (items not stocked or run to detail):
These items will receive a credit only when and if they can be resold and will be credited at the resale price less 25% handling.

Return Cartage & Handling:
Return cartage will be charged at delivery cartage rate. Labor on job site handling will be charged at the current hourly rate including truck stand by time.